Service & Support
Empowering you to master your ride
By prioritizing user experience, the company delivers top-tier products and services that inspire admiration, surprise, and satisfaction among its customers.
Pre-sales service
■ Enterprises provide product consultation and vehicle authenticity identification services to consumers through 24-hour hotlines, mailed product brochures, car purchasing seminars, and other channels, helping users understand model performance and key purchasing considerations. Some brands also offer test drive experiences to enhance users' firsthand understanding of the products.
■ Services are designed based on user needs, such as customized configuration recommendations or modification plans, to meet diverse requirements.
After-sales service
Service Method: Resolve users' technical challenges and enhance vehicle operation skills through means such as remote diagnostics and professional training.
■ For motorcycles produced by our company, if any quality defects arise from the materials, manufacturing, packaging, storage, or transportation of original parts, thereby affecting appearance, integrity, or performance, we will provide free warranty service within the scope and duration specified in the warranty terms.
■ Warranty services are primarily carried out through adjustment, repair, or replacement.
■ Serviced vehicles must meet the relevant technical standards of our company.
■ Recall Mechanism: In cases of safety hazards or design defects, the company will proactively provide free repair or replacement.
Add:
Building 6, Zone 3, No. 555 Yongyuan Road, Lunan Street, Luqiao District, Taizhou City, Zhejiang Province,318050, China.
Tel:
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